We recognize that some of the launch issues—especially black market botting and spam, de-synced quests, and the disappearing bank slot bug—affected the early gameplay experience of a number of players. Fixing these problems required us to take the megaservers offline, costing players time in the game. In recognition of this experience and to show our gratitude to everyone who supported the launch, we are giving an additional five days of included game time to every ESO player who set up an active account prior to 8pm EDT Thursday May 1st and who are currently enjoying their 30 days of included game time. If you’re eligible to receive the five additional days, a confirmation will be sent to your account’s registered email address. For further details, please visit help.elderscrollsonline.com. This is a small gesture to show our thanks for being part of the ESO community while we work to make this extraordinary game and service even better.
As we end this first month of our journey together, we want to express sincere appreciation to our loyal fans. Be assured that we are working diligently to keep ESObalanced, stable, and fresh for veteran players. We’ve gotten through our launch month well and are heading towards our first update soon. After that, expect many more good things in ESO. Thank you so much for your support and continued enthusiasm about the game—now I’m off to level my Nightblade.